Grouped by topic. If you can't find what you need, our desk answers direct messages within one business day.
Our Essential tier opens from $200. Professional and Prime tiers carry higher minimums in exchange for tighter spreads and dedicated service.
Yes. Clients may hold multiple accounts across tiers or base currencies under a single verified identity.
Most identity and address documents are reviewed within a few hours during business days, and always within one business day.
No. Orders are routed directly to liquidity providers via our execution bridges — Vault Easy does not take the opposite side of client trades.
Leverage of up to 200:1 is available and is set to match your own risk management approach rather than a single fixed ratio for every client.
Spreads reflect live liquidity conditions. Around high-impact news releases, underlying market liquidity thins and spreads widen accordingly across the industry, not just at Vault Easy.
Bank transfer, major debit and credit cards, and a range of supported digital wallets. Available methods vary slightly by region.
Withdrawals to the original funding method are processed within one business day. Bank wires may take an additional 1–3 days depending on your receiving institution.
Vault Easy does not charge deposit or withdrawal fees. Your bank or payment provider may apply its own charges, which we don't control.
Yes. Full terms covering how accounts and funds are handled are provided before you open an account — ask our team for a copy if you haven't seen them.
Yes. Trading forex, CFD futures and CFD shares on leverage carries a high level of risk and can result in losses exceeding your deposit. Only trade with capital you can afford to lose.
Account access is protected by standard login authentication. Never share your login details, and enable any additional verification options available on your account.
Our desk typically responds within one business day.